Got a company, in Denver, effectively refusing to return property even though their services have been paid for. Specifically a hard drive that failed. They were paid to diagnose, offered quote for extracting data, quote was turned down and have been requested to return the drive 3 times, and return shipping charges have been authorized. The data is on the drive is irreplaceable and priceless. The outfit is in Denver and before going in person tomorrow I would appreciate a perspective. Ideally getting someone else along, not sure exactly how or if I can have an officer come with me? Hence the or an attorney note. This situation is really odd with seeming like " use our service for extraction or don't get the drive back"