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Just thought I would throw in my .02.
Chris did the transfer for my 700 that I purchased. After talking to him for a while I understand the situation he is in. People come there with absolutely no intention to even buy anything (like the group of kids that kept trying to come in while I was there) And then you always have the perfume dealers and other solicators that like to go door to door and bother people. Those types take his time and attention away from answering the phone and making sure stuff gets packaged in time for the UPS man when he arrives.
The service I got was still excellent as it always has been for the past 4 years I have been dealing with him.
So just because you have to make an appointment dont totally right him off. It may suck but the service you get from him is hard to beat.
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I'm trying to give these guys the benifit of the doubt. I've been trying to contact them both by email and phone (always busy or answering machine) to set up an appointment. They have a rail riser that I want to fondle before I buy one and their price is close enough to be worth it. But right now they just aren't answering or responding. I'm getting more and more frustrated, but trying to, like I said, give them the benifit of the doubt.
If they really are this busy, then bringing on a part timer to cover the store would seem to me to be worth the extra business they would be able to handle. Ah well... they've got until tomorrow or I'll have no choice BUT to take my money else where and never look back.
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OK I finally got ahold of these guys and got into the store. Nice enough guy, fully aware of the limits he has to respond to customers face to face. He does respond to email, and understand that the phone attempt is just maddening for his customers.
I'm not going to say he has the ABSOLUTE best price, but a lot of his prices are either right on par or close enough to it to be OK.
I'm sure I'll end up dealing with him again, I'll just make sure that I'm not in a rush this time to get the part(s) I need.
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Chris is a nice guy. If I'm buying online, I might as well buy out of state so I don't have to pay sales tax. I just thought having a store front was supposed to make things easier for the locals.
I'd be happy if the store was open only on Saturdays. I was stopping by almost every Saturday to buy parts and accessories. I don't need the hassle of scheduling yet another appointment in my life.
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Hmmm.. I am interested in an RRA Elite CAR A4 from this guy but didn't get an email back asking if he had one in stock nor that I could get an appointment for Friday to come to the store to purchase... I live West of COS so driving there would be over 2 hours for me... I can't see driving all that way just to find the doors closed on a Saturday and without an appointment, I definately won't simply show up just to get turned away...
Where else in Colorado can I find an RRA ( besides Specialty Sports ) ?
Is Jensen Arms the way to go ...?
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try looking at www.ar15sales.com he beats the Eagle price and actually believes in customer service.
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I was going to buy an upper from them but couldn't get a response to my e-mail. bought it from AR15sales.com instead. didn't have to pay tax, shipping was included and Pete was really nice to deal with. [pirate]
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over 1 month period i sent 3 e-ms and as many ph calls.
guess he must be doing very well to ignore an instate sale
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My emails have been ignored also.
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Bought my RRA midlength upper from Pete at Legal Transfers. It's amazing that a guy in NH is easier to get a hold of than someone in state with a "store".
