Question since I have never had to. Do you suggest sending it back in the hard case it comes in? Thanks.
Question since I have never had to. Do you suggest sending it back in the hard case it comes in? Thanks.
Ginsue - Admin
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First contact Springfield to coordinate the return. They will probably tell you to send the gun ONLY with no mags or manuals. I would also have them arrange for a fedex or UPS pickup. if you send it, it will have to go overnight and that will probably cost you about $50.00, the larger the package the more the cost. Also, only an FFL can send a handgun through the US Mail.
Often I receive firearms that have been only wrapped in bubble wrap and they are not damaged
Last edited by R&S; 08-28-2013 at 21:57.
Thanks for the quick answers guys sending it out tomorrow I guess
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So apparently from what I am now hearing the "fix" SA thought they had is not working and at this time they have no solution.No ETA on when they might have a fix or when we might get our guns back. I just picked up a XDs 9 that I still need to send in as well. Not looking good. Shame on SA for not fully testing there fix before issuing a recall. I'm sure it was a cover their ass move at this point.
Was talking with a co-worker that has an XDs back at Springfield. He's been told the current wait is 16 weeks.
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I was told 30 days from the day the received it. Until I hear something from them directly I'm not going to worry too much. It wouldn't make sense for them to not have a fix. I think 30 days for me will be the 3rd so we shall see.
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As mentioned, contact S.A. First, they will give an RMA and printable shipping label. This way it costs you nothing for the return to factory and S.A. Will return it to you on their dime. It will come adult signature Required.
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