Having a really weird problem with my new Dillon 1200 trimmer - specifically if I put the die in the only place where it will actually contact a case then it re-sizes the neck to horrible dimensions that no longer match a case gauge - so I decided to call and see if they could help me out. Got the message that I was 18th in line - hung on for about 45 minutes and then had to go do something else. Never moved in the queue..

I love Dillon and their CS is awesome, but I am guessing that Santa brought a whole bunch of people new Dillon toys for Christmas.. Oh well, try again tomorrow.