Replacement Window Suggestions?

[rbeau30]

I am in the middle of an issue with Milgard. It might turn out good mybe bad I don't know yet. (quick story)


My house is 6 years old. Just bought it. The springs on the windows are all getting separated from the sash and rendering the window inoperable. Called Milgard, they sent out a tech. The tech said "wow the windows are not supposed to do that, you need ALL of the spring sets switched out." I'm like OMG because these windows are double sashed upper and lower... so there are EIGHT sets of springs for each window! The tech said since we are not the original owners that they are probably not under warranty, but he will make sure we get an estimate for repairs. I told him so if I repair these, and the springs all decide to go bad in my out of warranty windows what then? He didn't give me an answer to that.

Got a call from the local maintenance place. Lady said " I'm calling to schedule your Window repair." I'm like WTF? I wanted an estimate! She said, It will not cost anything, We are repairing them no charge.

I have an appointment on Monday to have this done. I'll update if you want.