... who's got'em?
you know what it's worth if you do have'em... and I'm not speaking of the price of this product either. It's definitely not a "Shit you must have", but when you have it or own one or two or more of'em... it's more like "Wow, I really love this thing!".
Then comes the question. What if something like this happens?
.... yea.. Game Over, right?probably all comes to mind and then some... and thinking the worse "F*ck! I gotta get another one!"
So before I go off selling and saving cash to buy another one of these fantastic bi-pod's I give the fine people at B&T Industries a phone call to see how much will it cost to... and if they would even repair my bi-pod? The answer I got was a heart stopper for me... especially with the thought "Oh f*ck sake.. I'ma need to buy another one.. don't I?"
the super nice lady was like "Yes, we can fix it..." so I ask how much? and she says "FREE!"
OOh my Lord... I couldn't hold my excitement... I told her "I love you!"
I was given instructions on some things before shipping it, and like an idiot that I am. I lost it.. so rather than calling back like a dumb ass... I made contact with a Kody on Facebook.... the customer service is top notch even online.
"B&T IndustriesMike,
Well I am glad that you like it. With that said we never like to see a product failure.
However we have made some improvements to the bolt that is torn on yours so this should not be a problem for you in the future.
We will keep an eye out for your unit.
Have a nice weekend,
Kody BeltzB&T Ind. LLC"
a week later and I got this baby back
... and it feel like brand new