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  1. #1
    Moderator "Doctor" Grey TheGrey's Avatar
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    Default Comcast assistance needed

    Is there anyone that works with Comcast, and can help me prepare for battle in cancelling their service? I know they will pull shenanigans, and I need to be aware of everything that they will try and throw at me.
    "There is nothing in the world so permanent as a temporary emergency." - Robert A Heinlein The Moon is a Harsh Mistress

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  2. #2
    The "Godfather" of COAR Great-Kazoo's Avatar
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    What's your contract termination clause, and how far from end of contract are you ? NO i don't work.................for comcast. The contract will kill or cure you.
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  3. #3
    Moderator "Doctor" Grey TheGrey's Avatar
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    The only contract that I had was when we signed up with them, and that was in November 2009. I can't recall if it was one or two years. That's it.
    "There is nothing in the world so permanent as a temporary emergency." - Robert A Heinlein The Moon is a Harsh Mistress

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  4. #4
    OtterbatHellcat
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    Keep awesome documentation of your equipment return...just sayin'.


  5. #5
    Moderator "Doctor" Grey TheGrey's Avatar
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    Absolutely!
    "There is nothing in the world so permanent as a temporary emergency." - Robert A Heinlein The Moon is a Harsh Mistress

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  6. #6
    The "Godfather" of COAR Great-Kazoo's Avatar
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    Quote Originally Posted by TheGrey View Post
    The only contract that I had was when we signed up with them, and that was in November 2009. I can't recall if it was one or two years. That's it.
    No contract, should be no problem. They might try gettingt you , saying your contract was in effect, since you didn't cancel when it originally expired. If they try it ask them to show you documentation that has your approval on it / e-mail agreement.
    Years before century link was at&t or whatever it was called . They tried hitting me for a $100 per month x 12 months upgrade. Asked for documentation of said upgrade, never heard from them again..
    The Great Kazoo's Feedback

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  7. #7
    Moderator "Doctor" Grey TheGrey's Avatar
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    Quote Originally Posted by Great-Kazoo View Post
    No contract, should be no problem. They might try gettingt you , saying your contract was in effect, since you didn't cancel when it originally expired. If they try it ask them to show you documentation that has your approval on it / e-mail agreement.
    Years before century link was at&t or whatever it was called . They tried hitting me for a $100 per month x 12 months upgrade. Asked for documentation of said upgrade, never heard from them again..
    Good advice!
    "There is nothing in the world so permanent as a temporary emergency." - Robert A Heinlein The Moon is a Harsh Mistress

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  8. #8
    Self Conscious About His "LOAD" 00tec's Avatar
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    Without a contract, disconnect shouldnt be a problem except them trying to talk you into keeping it. Easy way out is to just say you are moving tomorrow to an area they dont service. When you disconnect, ask them what equipment is on your account (i can verify if you want) and return it to the store. Make sure the reciept matches what you just turned in. Keep that reciept arojnd for a while.

  9. #9
    No Duck soup for you! 02ducky's Avatar
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    You will get transfer to the retention department more than likely, but without a contract you will be fine. Return the equipment, like others have stated. I PMed some contact info.
    But a Constitution of Government once changed from Freedom, can never be restored. Liberty, once lost, is lost forever.

    -John Adams, 1775

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    "I believe that we are all one mistake away from tragedy...and the mistake made may not be ours."

  10. #10
    Retired Admin
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    Quote Originally Posted by Otterbatcat View Post
    Keep awesome documentation of your equipment return...just sayin'.


    This^

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