Cool, thanks Fatboy. It looks like they service Black Forest, so they are on my call list.
Cool, thanks Fatboy. It looks like they service Black Forest, so they are on my call list.
We've got Rise as well but the only tower we can hit is in downtown Parker and we're about 5 miles south of Castle Rock. We have the 5Mbps service but typically see speeds in the 3Mpbs range with high latency (no Netflix for us). Apparently they have antennas on the rock but nothing pointing in our direction.
So far customer service has been good.
We had Skybeam for years which may be Rise now. It was the only choice, but it actually worked decently. It was good enough to stream Netflix and play online. We would have to call in from time to time and harass them to keep the speeds up as it would bog down over time. We have a large lake between us and the tower which would cause issues around sunset.
Did they tell you it was being over the lake at sunset was the problem?
If so, they blatantly lied to you. Being over water could be a problem if they didn't plan their link appropriately, but sunset has absolutely nothing to do with it, other than more users on at one point in time (evening, after school/work)...
I do industrial communications for a living, and the stuff I hear about the excuses that Mesa/Skybeam/Rise gives is comical. I even use all the same gear that they do, not as WISP currently, and we never have the issues that they seem to.
Mesa/Skybeam/Rise is the WISP equivalent of Vulcan/Hesse/Blackthorne in the gun world. They suck so bad they have to keep changing their name.
Not doubting you but do you have another option for those of us in "rural" areas? The limits on Satellite make it unusable for me as I hit about 150GB a month just with work.
We've got Kellin coming out on Saturday and we'll run with them and Rise if they can get a good signal. They seemed pretty confident they should be able to get us 10 - 15Mbps... I guess we will see.
I don't have a better option I can recommend yet, but there is one coming, I can tell you that.
I have heard good things about Kellin, and Rise will probably work okay on the off-peak hours (depends on how many subscribers on the panel you will be hitting). A good friend of mine has Rise due to no other options, and he can only use it after normal people go to bed (he says its decent, ~7-10Mbps, after midnight and before 6 am).
I'll volunteer to beta test, we'll have Rise, Kelin and DSL running to compare it against.![]()
On Rise I'm getting 2.12 down and .95 up at the moment. This afternoon I was seeing ~7 down. We're paying $68 a month so if you're paying more than that and getting those speeds most of the time, I'd have them drop you to a 5Mbps plan.
Kelin had to change their appointment but the installer, I think it was the same guy that answered when I called about getting service, just called and said they don't have the equipment and they can do it anytime next week. Kudos for calling the night before so we're not sitting here at 8am waiting for some guy who's not going to show up.
Kellin was out today and other than the installer not having any concrete bits for the stucco and drilling the first hole about a foot low, we're up and running.
Getting roughly 18 Mbps down and 5 up.