While it might be too much traffic, give them a call and see. Mine started getting painfully slow and I called about it. He noted it hadn't been reset in a while and was aimed at the wrong receiver on the tower. I.e. if the NW tower box was best for us, somehow we were on the SW box. Just unplugged the little box in the house that connects to the dish for a few seconds and when it came back were were back in the high teens.