Small Nissan Dealer jacking my wife around?

[fitz19d]

Getting thoughts. Wife has a 13 Juke, took it to a smaller dealer near us since the other 2 she's been too ended up pissing her off. She had some issues with noises on it, take it in, and besides a timing chain (car is I think 120k miles), they are saying the turbo is getting to be shot. They tried claiming the car was like 2 quarts low, which seems very odd since A: I had checked it myself a few times followed by B: my wife checking it weekly and topping it off some as it had started leaving drips in the garage.

They are stating essentially that if replacing the turbo/timing chain the engine may blow up or something as a result. And that it's not worth the cost to fix and best off trading it in. The second one I might agree with, but number one seems odd. I wonder if they are just not well equipped (only garage I saw was their like drive thru express thing unless they have a more serious area I missed in back), or really want to make money on trade/buy.

I see turbo's for the juke for like $500 on ebay, though I dont know how much supporting hardware isn't included, but seems like $2k or so I would hope would buy another couple years on a 6 year old car...

Anyone know a good japan market independant mechanic or otherwise some input?

[Irving]

I just can't imagine replacing either of those items would cause problems down the line.

[fitz19d]

I think maybe they meant the engine might have issues regardless if it was low on oil? Dunno, and I'm not sure how I feel about it supposedly being 2 quarts low unless that dipstick has some kind of odd issue. (She knows to wipe it clean before hand etc, she's not that helpless)

I did see online the oil line to the turbo commonly getting clogged. So far plan is get the car home, wait to see how a few feelers go, but then go ahead and have the timing chain done and try to evaluate the turbo more after. (Chain was her dads thought and felt like that's where all the noise was from, he's going to get a scope from work to poke about the turbo.)

[ray1970]

Timing chain issues were a known problem on that model. Nissan even had a service bulletin out about it.

One of my wife's vehicles had a problem that was a know issue and they repaired it for free well after the vehicle was out of warranty.

It looks like the offer for your vehicle had an October 2015 deadline so I doubt they would do much for you.

https://static.nhtsa.gov/odi/tsbs/20...55923-4231.pdf

[fitz19d]

Timing chain issues were a known problem on that model. Nissan even had a service bulletin out about it.

One of my wife's vehicles had a problem that was a know issue and they repaired it for free well after the vehicle was out of warranty.

It looks like the offer for your vehicle had an October 2015 deadline so I doubt they would do much for you.

https://static.nhtsa.gov/odi/tsbs/20...55923-4231.pdf

The timing chain was already replaced supposedly back at 25k miles from the dealer on recall. Not sure if there was one after that. After a year or two of dealers fucking up service/finding some kind of vent rattle she basically went to doing just oil changes. (I've already chided her for missing some of the other major service that should have been done probably at 60/100k whatever)

[Erni]

If the turbo oil return line is clogged you can have wierd oil loss.

[Irving]

Yeah, a turbo will burn up oil in a hurry if the lines are messed up.

[fitterjohn]

Low oil is probably the worst thing you could do to a turbo. If the turbo has been low on oil then the bearing will make noise and shortly after they make noise they let go, about the same time your engine is toast.

[fitz19d]

Low oil is probably the worst thing you could do to a turbo. If the turbo has been low on oil then the bearing will make noise and shortly after they make noise they let go, about the same time your engine is toast.

Noise has been going on for 2 weeks or so. Think it would have lasted that long if that was the case? Given the online and here comments about turbo oil line, I'm wondering if that isn't the issue or just the timing chain. Guess if she does chain + oil lines we'll sorta find out assuming the turbo doesn't explode here shortly after the repair.

[Martinjmpr]

I'd try to find an independent to look at it. None of my Toyotas ever saw the inside of a Toyota dealership after I bought them. Ditto for my two bikes. In my Chevy I don't even think I've slowed down at a Chevy dealer.

I assume there are probably independent mechanics that specialize in Nissan. I'd at the very least get a second opinion on what needs to be repaired as well as a quote on doing the work.

Also: This is why I avoid turbo anything.