Any Windows 10 gurus? Wireless Internet issues....

[Martinjmpr]

This is a long shot but I'll throw it out there.

We have Comcast/Xfinity internet service at our house with a cable modem and a wireless router. I think the wireless is 802.11G (might have to check.) Router was purchased around 2011 IIRC.

The router sits in my office so I normally connect through the wired LAN. But the wife normally uses her computer in the family room on WiFi. The distance from the router to her computer is probably less than 30' since the family room is directly below my office.

She has CONSTANT problems with her computer dropping WiFi. It happens multiple times during the day and often she has to manually select our WiFi network even though the WiFi setting is checked to "connect automatically to this network."

ALL of these problems started after the "mandatory upgrade to Windows 10" a few years back. Before that, she never had problems connecting to the internet.

Her computer is an older Toshiba unit, purchased in 2013 I think. Originally came with Windows 7 but then we were forced to upgrade in 2015/2016 (whenever Windows 10 came out.)

Now, my first thought would be to blame Comcast or to upgrade the wireless router to something newer (which I may do anyway) or just to buy her a new computer.

But here's the thing: I have NO problems connecting to the wireless network on any of my devices. In fact, I even have an older Toshiba laptop, similar to the wife's but purchased in 2011, that sits in the garage (that's my "YouTube" computer that I use when I'm working on something in the garage and need to watch a video on YouTube.) And even my ancient Toshiba doesn't have any of the problems that she has - constantly dropping connection to the internet, failing to connect to the wireless printer, etc.

And my old Toshiba, like the wife's computer, was originally a Windows 7 machine that was forced to upgrade to Windows 10.

Buying a new router is probably in our future, and I've even offered to buy her a new computer if she wants one. But I don't want to just throw hardware at what I think is a software or "settings" issue.

So my question for the group is: What kinds of things should I be looking for as far as computer settings, drivers, etc? It seems something in the Windows 10 system is causing a conflict that is making it repeatedly connect and disconnect, which in turn causes her to lose connections to the wireless printer.

As always, thanks in advance!