A good friend has one. His complaint is that it’s extremely slow. I haven’t used it myself, but I lost interest after talking to him about it.
A good friend has one. His complaint is that it’s extremely slow. I haven’t used it myself, but I lost interest after talking to him about it.
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http://www.thumbtack.com/Tim-Kulin-C...service/788419
How old is his? They have several versions of the software. Older SW versions aren't as efficient with the sensors and take longer. It also depends on if he pre-freezes the food, etc. People report a reduction of total time by up to 20 hours. However, some people are going back to the older SW as it had certain features the new "smarter" versions don't. HR will email the various versions to the user. If he is on an older version, he should email HR and ask if they will send him the newer version (assuming his machine will accept it).
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regarding the oil free pump:
Looking at a bunch of harvest Right FB groups, I learned the oil free actually requires servicing by Harvest Right every year or two depending on use. That service cost is ~$400+shipping. The premier pump can go multiple loads without filtering the oil, is quieter, and if it ever breaks the replacement cost works better than the initial oil free+service costs.
HR isn't exactly advertising that aspect of the oil free pump, so it seems the premier is the best value add over the standard pump.
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