I had never heard of them, but we had an issue (from a rookie mistake) that required a gunsmith's help. They were so friendly and helpful that we hung around while they each took turns trying to fix our revolver.

We were impressed by the selection, and ended up bringing home a nice, practical Remington shotgun. They were also able to fix our revolver! Great customer service, and a welcoming attitude. We were very satisfied, and have no buyer's remorse for our sleek black Remmie.