Goes to show how experiences will vary. I have had nothing but good experiences with 5280. Matt and Gina have always done right by me. I am on a first name basis with most of their employees. I have gone in there way more times to look and shoot the shit than I have to actually buy. Never been treated badly over it. They are busy most of the time but if they have the time they will talk to you for hours. And they agree with supportig local business. When Matt couldn't price match for me on my xdm, he threw in an extra magazine to make up the difference. Personally I do 90% of my business there,the other 10% goes to Bowers.