He could have at least explained to the customer that it would be easiest for him to simply return the pistol to S&W. No doubt S&W would service and correct the problem on a brand-new gun. The "Nope" is poor CS and a turn-off.
He could have at least explained to the customer that it would be easiest for him to simply return the pistol to S&W. No doubt S&W would service and correct the problem on a brand-new gun. The "Nope" is poor CS and a turn-off.
Every single gun shop I've ever been in, has made a comment to me about certain guns that they've had to take back and send off to the manufacturer.
"There are no finger prints under water."