Went in on Friday and got some parts to finish up my 300 BLK. VERY helpful even though they were busy. Some how made it out of there without my buffer retainer pin and spring. Went back down today to get a trigger and brought up that I was missing a couple of pats when I got home. Without question I received the parts. It is really fantastic to be able to receive this kind of service in today's world and you don't even have to pay a premium for it. Thanks Bowers!