I bought a coach gun at Big 5 on sale. It was out of stock, they next day delivered and gave me the sale price. I got a single shot 12ga H&R that was on sale and because it was their display they took an additional 15% off the sale price. I've always had great service. They have two locations in the Springs. They have no problems about you hand selecting a rifle. They will even call their other location and let you know what they offer.