Quote Originally Posted by Zak Smith View Post
"Customers" need to set their expectations properly.

There are always some people who whine about Jensens because the staff didn't kiss their ass, there wasn't soothing jazz playing in the background, nor milk and cookies to calm their fragile nerves. Maybe the staff didn't want to be tied up for two hours while you tell them your life story and waffle over a purchase. Maybe you walked in with a bunch of "internet knowledge" and BS information/theories, asked their opinion expecting them to agree - which due to their experience, they didn't, and you got your feelings hurt.

Get real.

There is no need for rudeness on the part of retail staff, but on the other side, a customer can't be a tool either. While everyone is buying everything they can and the store is packed open to close, do everyone a favor and be an "efficient" customer. If you have a fragile personality or self-worth and need to be coddled, it's probably not the place for you. However, if you want availability of firearms - utility to super high end - when everyone else seems to be out of stock, Jensens is the place to go.

-z


this is right on. besides, i work in retail and many people are annoyed if you ask too many times to help them, or if you ask at all! if people know what they want they don't want to be bothered, so i think often times in a smaller store like that they try to just leave people alone if possible