I have heard this from a lot of people, including some of the LEO's that have dealt with them.
I personally never had a problem with anybody in the store that I have dealt with so far. One time I was in there they seemed to be pretty busy, so they were short and direct. Which I don't mind even if they weren't busy.
I have found that some of the employees there will wait for you to ask for something. Which is a nice change from some stores where the employees hound you like you are stealing with the constant questions. However, everyone likes something different.






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