It's gotten better and continues to do so, I can honestly say that I've been very happy with my dealings with them both now and over the last 3 years. But yes, there's a much more friendly vibe in the store these days. Service is excellant and IMO the only thing that is high priced is the ammo, and considdering that the replacement costs can be REALLY high for it right now. I'm fine with that. IMO unless you're willing to pay an inflated price, you should have stocked up pre-election. I managed to pick up a BCG there on Presidents day for pre-insanity pricing, along with a few other goodies. IMO, they've done better at keeping prices regular than any other shop I've heard of and I really appreciate that. Going to keep doing business with them as long as they keep up the good work.