I didn't get the chance to talk with them at Specialty Sports. Paul (Sigarms rep) told me I won their Dec. contest and asked where I get my transfers done. I gave him the name of my guy, and he said sorry he's not on the list. They send their winners the guns through a SIGARMS dealer. My very next suggestion was Specialty because I SHOP there. He called them on his other line WHILE ON THE PHONE with me. No answer. So he told me he'd call them back later in the day. He called me that night and told me they said fine, they can do it. Then he told me about the nice younger sounding guy and the grouchass.Originally Posted by barettbomber
1st bone of contention with you. SIGARMS calls their customers out of the blue from time to time as a sales call, so it's not unusual for them to call. And there's no "probably" a line of people there at the time unless you were there and know for a fact. He could have just said, hey Paul I have a line of people, can you call back later? I've been in there before in the middle of the day quite a few times and sometimes they've been very busy, and sometimes only 1 or 2 customers. Either way a little common courtesy never hurts when dealing with a customer or a vendor.
2nd bone, Gundealers don't do it out of the goodness of their hearts for NOTHING. They charge $25-$50, in my experience. Not bad money for a 5 or 10 minute phone call with the sender, 5-10 minutes to send a copy of their FFL (Oh wait....they are a customer of SIGARMS, so they already have their FFL on file) scratch that 10 minutes off the list. And then ??? maybe 15-20 minutes to make the phone call to check me out, and fill out the paperwork, and hand me the gun. So $25-$50 for probably far less then an hours work. And I plan on buying ammo and 2 extra magazines. WHOOP, there's a small little sale on top of the transfer fee I expect to pay. Also enlighten me on what their liability is in this?
3rd bone, so Paul remembered the guy's name wrong. So that equates to him being an incompetant idiot going to send my gun into no man's land? He's obviously a busy man since he was heading off to the SHOT show on top of dealing with their contest winner, and who knows what else going on in his life. Sig has been so busy they haven't (at least as of last Friday) gotten their January contest up and running yet. And guess what? He was nice and friendly with me. The whole point I posted was 1 S.S. guy was nice and friendly, and another was a grouchass.
It makes you mad to listen to people complain about such a great group of people. I never impuned what the guy is like personally. Maybe he is a great guy, but when he's rude and grouchy to someone, people will complain. You don't like it, and since you seem to know them all so well, you can find out which guy was grouchy and mention that you don't like to hear people complain about him so maybe, he might want to not be rude and grouchy to people.
I like Specialty Sports. I like the young guy who showed me rifles right before Christmas. I didn't care for being ignored when we then walked acrossed the store and I was showing which handguns I'd like to my wife. I've recommended them to people and I know for a fact my dentist went there and bought an ak47, and some extra mags on my recommendation.
So since I'm a customer, I'll recommend them if I wish, and I'll complain about them if I wish. They have to earn my complaints. So when Paul from Sig, tells me about his phone call with them, I'll surely post it if I believe it. Like I said, if you don't like it, feel free to mention it. I'd be more then happy to never hear or read about them being grouchy or ignoring customers again.