I am currently using them for a transfer and am not pleased so far. I called and spoke to Bob on Thursday. I am not a patient person and knowing this I make sure that I don't wait longer for things then necessary. I specifically asked Bob if I would be able to pick the item the day it came in. He tells me yes no problem. So I go ahead and set it up. I have and pay for the item to be shipped priority so I can get it faster. Again the patience thing.

So the item gets here yesterday morning. I don't here from them all day and give them a call around 6pm. I inform them that they have it and ask if I can pick it up. I'm told no it generally takes 24hrs for them to "check it in" and the guy that does it wasn't there. But it should be ready by tomorrow (today) afternoon. I haven't heard anything today so I just called. They told me it's not ready and won't be today because the guy is not in today. But it should be ready tomorrow.

Really?!?! I just paid extra to get it shipped faster so I can wait several days after you get it to pick it up?!? Yeah thanks! I kept my cool and told the guy that I'm impatient and had they been upfront and told me that it would be at least 24hrs in the first place I never would have went with them. All I got was "sorry."

From a business standpoint does someone down there not think that only having one person on the planet that is capable of doing this for them might be a HUGE oversight??