The Firing Line

[clos]

Stopped by to see if they had a Rem 700 that I wanted to take a look at before putting down 1200.00 for this particular rifle. Well Bob there after I said I just wanted to look at it ignors me. And I have to get his attention very loudly and ask him if he is going to show me the gun or not. then he asks if this is going to be a "Transfer" . ask him some questions on the rifle and he plays dumb. So apparently if you are not going to spend any $$$ there or buy their rifles or handguns they don't have to provide any customer service. their price for the rifle was not out of line and if I would have received better customer service I would have bought it right then and there.

So Bob cost them a 1249.00 sale. and a 559.00 scope sale as well


Will not set foot in there again.

[Irving]

Did you at least tell him that he lost out on an $1,800 sale?

[sneakerd]

I'm sorry guys but I am a regular customer and member there and do not see the poor customer service that is being reported. I would think that a -fairly-? experienced salesman should be able to read a customer ready to buy. There are always quite a few guys behind the counter, all ready and eager to make a sale. Some may not know quite as much as we think we do, but that can't really be held against a man or woman making $10 an hour with no benefits.