Thanks for the responses, but again, it wasn't a thread, but an email exchange between myself and an admin through the help functionality of their site.

I did get a much more professional response from the admin today in reply to my email back to him, but it doesn't change much in my opinion. The rudeness shouldn't have happened in the first place as there was no need for it over a question about why feedback isn't showing up as it should be.

Everyone, have a great weekend! I'll be working. :roll: