Um, yea, my PTO doesn't count in my utilization either.
Talk about hypocrites.
1. "Work Life Balance" = use your PTO or lose it.
2. Must maintain 70% utilization (client billing)
3. Can do 30% "other" that's stuff agreed upon. New certifications, IP development, mentoring, etc.
4. Travel and PTO don't count.
5. Company Policy that you can't double dip billing clients. Technically not even supposed to "work" more than one project at a time. I'm juggling 5 right now plus lots of other hats.
Talking out of both sides of their mouths they are...