in around 1994 a friend of mine purchased a 410 shotgun from them. it had a front pistol grip on it. a buddy and me drove to the range shot about 50 rds through it and the grip snapped off. we went straight back there to see what we could do. Mel look at us as if we did something to it on purpose. wouldn't even help with warranty info. i really think the situation could have been handled better. it just really turned me off to his shop.