Quote Originally Posted by MPfiveengineer
Quote Originally Posted by MuzzleFlash
The manufacturer you refer to is owned by two very nice and decent folks whom I know personally. Their office help is less than stellar and yes, at least one of the gals there has a burr in her xxx.

Call and talk with Ralph. He will make it right and get their mistake rectified. They will take care of everything including Ms. Smart xxx.

The ATF is gunning for these guys because they make politically incorrect "assault" weapons. I can tell you off-line about the ATF intimidation tactics. Don't give them a reason to shut them down or we all will be the worse for it.
I think this is probably the way to go. I was thinking of calling today and asking to speak to the general manager. Also several friends recommended that I not get the Police or the ATF involved for the companies sake.
Excellent idea!

When companies have lousy CSR's the company suffers, and if no one tells the management of the problem, all they will see is a drop in sales.

Now if the management doesn't at least thank you for your honesty, then there is a problem and you might give them a hassle over it.

The part about burning a couple thousand rounds through it before shipping it back comes to mind :twisted:

But I would not involve the popo's or the atf, it would not bode well for any concerned, including yourself. You would be marked as receiving firearms without proper transfer, even though you wouldn't be charged in this case you would become a focus point.