Quote Originally Posted by jim
call champion windows. they have good prices and decent customer service. or gravina's both on www.troubleshooter.com
tom martino's trouble shooter good guy list. i'd go there and check out who is or isn't doing the job as promised.
Keep in mind just because someone hangs a Tom Martino plaque on their wall does not mean they will treat you fairly. All of the people on his list pay Tom Martino so they can be a referred shop. It pays to shop around and get referrals from friends and neighbors, not Tom Martino.

Also, it seems that Tom Martino is a shyster himself -- he gets the companies to pay for his endorsement, whilst claiming he researches their customer service history. In reality, it appears that he just takes their money and gives them a plaque for posting conspicuously in their establishments.

Westword did a series of articles on him a while back, detailing his sleazy behavior (and his even sleazier replies to the first article):

http://www.westword.com/Issues/2005-...s/message.html

http://www.westword.com/issues/2005-...s/message.html

http://www.westword.com/issues/2005-...s/message.html