Screw Palmetto State Armory! Rant...

[mtnrider]

So I ordered a pistol from them about 18 days ago. Waited patiantly and expected a little delay. Finally got fed up a few days ago and tried to call and cancel. Made 82 attempts to call and never got through to a person. Sent them emails and got no response. Finally I sent another email this afternoon saying I was going to contact my credit card company and have the charges reversed and to NOT ship the gun. 1 hour later I get a UPS tracking number

It doesn't show up as actually shipped by UPS yet so I wonder how much longer they will sit on it. Pissis me off because they keep advertising all these sales daily and promising 3 day shipping yet they can't get to my order I made 18 days ago. It's not like they had to build a rifle. They just had to box it and ship it!

I'm so pissed with them now I don't even want the gun anymore. I don't want them to get any of my money!

[jackthewall81]

PSA customer service sucks ass.

[JM Ver. 2.0]

You're both aware that there is a member here that is a PSA rep, right.....?

[crashdown]

So....
You dispute/ reverse the charges, and then they ship the gun.
Does that mean free gun?

[mtnrider]

You're both aware that there is a member here that is a PSA rep, right.....?

No I did not.
Doesn't matter at this point. They are shady and I will NEVER do business with them again. I will also do my best to tell everone I come in contact with to not do business with them.

The fact that I recieved a tracking number after my last email just proves the point that they do get the emails but choose to ignore them unless they feel they are going to lose money over it.

.

[Sawin]

So....
You dispute/ reverse the charges, and then they ship the gun.
Does that mean free gun?

No dude, that would be credit card fraud and a nightmare for the OP.

[mtnrider]

So....
You dispute/ reverse the charges, and then they ship the gun.
Does that mean free gun?

Well, I didn't make the call to my CC company yet. I told them I was going to do so in the email. Was going to do it in a little bit. I should have called them right away. They beat me to it and shipped it less then a hour after I sent the email.

[jackthewall81]

You're both aware that there is a member here that is a PSA rep, right.....?

Good. I hope he knows the PSA needs to pick it up and provide adequate customer service and honestly advertise. I think their shipping crew works like one day a week. They have a lot to do to get on par with top notch stores like BCM.

[kwando]

http://www.ar-15.co/members/10039-Palmetto-State-Armory

Looks like the last time they logged on was 11/30

[birddog]

http://www.ar-15.co/members/10039-Palmetto-State-Armory

Looks like the last time they logged on was 11/30

Must be busy in the shipping room.