DCF Guns Range report

[DCFGuns]

Sorry for this delay on your consignment, I do believe it had to do with the backlog with background checks. I will check into it for you, usually once ownership has changed hands the person selling the firearm gets paid. Ill make sure to get clarification on this and get back to you with why it took so long.

I consigned a firearm that was sold at the last tanner. The contract doesn't say anything about 30 days waiting time for a check, but was told by the nice lady, Angela over the phone that it's the waiting time and its in the contract. No big deal, but it'd be nice to know the detail upfront, and perhaps in writing.

Customer service wise, it has been great, I am picking up more mags next time I stop by. Thanks for stopping by the forum!

[DCFGuns]

We appreciate the feedback and discussion. Generally payments on consignments are made within two weeks; however, the written contract does state up to 30 days. We have sometimes run into excessive wait times beyond our control for backgrounds or customers who have been placed in delayed status during their background at the show. This then requires them to come down to our store to pick up their firearm once the background is back. With many people attending the show from north Denver it can take them a week or so on top of their delay to make it down to pick up. This is when the time issue normally comes into play which is why we state a maximum of 30 days for payment in our consignment contract. Unfortunately back when backgrounds were taking two weeks this came up more often than not as we do not make payment until the firearm actually transfers. I hope this helps in clarifying any questions as we are consistently looking for ways to improve our service.

[TheGrey]

I will respond to your PM when I have a copy of that letter that was sent to my friend. I have real concerns about the way that was handled.

[kidicarus13]

Subscribed

[DCFGuns]

Please let us know.

[OctopusHighball]

Since the original title of this thread is "Range Report", I will add my experiences on the range at DCF Guns. I have been there several times, and have been impressed enough to purchase a membership. I am fortunate enough to be able to work from home on occasion, and the shop is very convenient to my home, so I am able to go there during "slow" periods (mid-weekdays, early evenings). My experiences at the range have left a strong positive impression upon me, and I will likely continue my membership in the coming years. I have avoided going there during busy times, so I have not experienced a "stressful" day there to see if attitudes and personalities change.

The range officers I have run into have been helpful, friendly, knowledgeable and chatty (if no one else is there and I am game), asking me about my firearms, discussing the finer points, etc. The lanes are well lit all the way down range, the range is clean and the equipment is top notch. I have not walked out of there feeling like I was covered in residue (despite Blu-core's claim to state-of-the-art filtration system, I run into that there).

During membership sign-up, it was made quite clear that if I were doing a monthly membership, there was no cancellation and that my card would be auto-charged... since no one gets the keys to my kingdom (the ability to auto-draft), I paid upfront for the year and did not sign the auto-draft form, and was informed that was OK because I paid annually.

All-in-all, I give the range high marks due to my positive experiences. I knew about the membership issue up front (since I read the material and asked questions) so I was able to make an informed decision in that regard.

As for the shop itself, as can be expected the facility is brand new and nice. Lots of stock, lots of accessories, lots of floor personnel to help out. For the most part, staff is friendly and helpful. I did run into one guy who made me feel as though I was wasting his time, but maybe it was a bad day for both of us, so I can forgive him for that.

I have purchased a firearm there, but will probably not be looking there to purchase any future firearms there. When I bought my glock there, it came with 2 10-round magazines instead of 15 rounders... Didn't know that until I came in to pick it up after the BGC. Sure, I overpaid for the glock but if it had been 15 rounders would have only been by $50 or so and at the time no one had any around. I was looking at another firearm last week (Colt O1991), and it was $100 over Colt's list. I asked if they would sell for list, it was very clear there would be no movement on price. Racks of Pmags available at $60 WAIT now $45 dollars apiece. Factory Glock mags at $40 apiece. Will be interesting to see what happens as July 1st gets closer.

Look, as a businessman, I get it. Demand right now outstrips supply. You have a nice, new, shiny gun store. If you have no stock, folks on forums would get on the bitch bus and say "that shop never has any stock". Raise prices and keep firearms in stock, you will still sell to panic buyers. I guess I was in that last camp for my Glock, and $50 overage was within my "limit". Once I picked up my Glock, well it might be closer to $100 because of the mag issue. That certainly colored my opinion. Asking if the retailer would sell for MSRP and being made to feel stupid, that colored my opinion as well.

So as a consumer, I will exercise my freedom to not buy there in the near future. Someday, this craziness will end. When it does, I suspect that consumer's memory will be short (unfortunately). Maybe someday I will stumble across a deal I can't say no to at DCF, but it will be awhile before it enters my mind to look.

However, I will shoot there all day long.

[ChunkyMonkey]

We appreciate the feedback and discussion. Generally payments on consignments are made within two weeks; however, the written contract does state up to 30 days. We have sometimes run into excessive wait times beyond our control for backgrounds or customers who have been placed in delayed status during their background at the show. This then requires them to come down to our store to pick up their firearm once the background is back. With many people attending the show from north Denver it can take them a week or so on top of their delay to make it down to pick up. This is when the time issue normally comes into play which is why we state a maximum of 30 days for payment in our consignment contract. Unfortunately back when backgrounds were taking two weeks this came up more often than not as we do not make payment until the firearm actually transfers. I hope this helps in clarifying any questions as we are consistently looking for ways to improve our service.

Thanks for the response.

[sneakerd]

I know a Denver metro gun shop where ALL new factory manufactured firearms are sold BELOW MSRP. Just sayin.... Also- that particular gun shop, to the best of my knowledge, has not rec'd any new firearms yet sent with California mags. Yes that includes Glocks.

[ChunkyMonkey]

No offense to your personally... but supporting universal background check stops me from ever purchasing anything from Firing Line. Your boss needs to rethink his position!

[sneakerd]

No one at FL actually supports the Universal BGCs. It was just a big truck coming down the road and there was no point in standing in front of it.